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In January 2019, the Medical Aid Society of Malawi (MASM) migrated its operations to a new and more robust IT System. The new system known as Holistic Insurance Platform (HIP) is now in place and is being used for membership management, claims processing and payments as well as management of queries.

Speaking recently at MASM House in Blantyre, CEO Sydney Chikoti said the new HIP System has improved the way things are done at MASM as it has improved the turn-around time for claims processing and payment.

“With HIP, we are able to process claims and make payments faster than before. Our operations have been streamlined such that we are capable of making more than one payment to service providers in a month,” said Chikoti.

Medical Aid Society of Malawi (MASM) has donated MK1.2 million to Think Pink Malawi.

MASM Central Region Branch Manager, Bernard Ambali, said MASM wants to reach out to many cancer patients hence the donation.

Medical Aid Society of Malawi (MASM) on Thursday donated MK2 million to the Institute of People Management Malawi (IPMM), a professional grouping of human resources practitioners, towards its annual lakeshore conference.

The conference, under the theme 'Energising Business Leadership: A Focus on Human Capital Management,' will be held in Mangochi from October 27 to 29, 2016.

Medical Aid Society of Malawi (MASM) has partnered a Zimbabwean-based medical insurance firm Health International which will ensure it accesses services provided by the foreign firm at a certain premium for each package.

The medical insurance comes in two packages namely Super Emerald Membership Plan, with a $250 000 (about MK182 million) worth of benefit per person per year and Platinum Diamond Membership Plan with a a $1 million (MK730 million) worth of benefit person per year.

Medical Aid Society of Malawi (MASM) has partnered Health International of South Africa to provide two additional medical health insurance products targeting business owners and executive management personnel.

The agreement includes access to medical services from countries within sub-Saharan Africa where Masm is not operational.

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